Our team at Dust Free PC is dedicated to delivering the highest quality enclosures available, tailored to meet the unique needs of every client. For example, we worked with the company Diskomp to deliver custom, waterproof Zebra printer enclosures to address their specific operational challenges. For Diskomp, this customization was a game-changer.
Problem
The Diskomp team, including head solutions architect Paula Peterson, had an unsatisfactory experience with a previous partner for a custom enclosure project due to difficult collaboration and poor customer service. Impressed by the experience and offerings from Dust Free PC, Paula decided to give them an opportunity to meet Diskomp’s needs.
One specialized project Dust Free PC completed was designing an enclosure for industrial Zebra printers and fan-folded media. Additionally, we tackled a major project to develop a waterproof enclosure for Zebra printers in manufacturing plants.
One of the client’s challenges was that the Zebra printer enclosures needed to be waterproof. The printers needed to be able to withstand rigorous washdown processes but also ensure regulatory compliance. This involved intricate management of electrical wiring and water-resistant materials.
Strategy
Dust Free PC implemented a strategic approach in collaboration with Diskomp, Paula, and their team, characterized by attentive listening, insightful questioning, and proactive problem-solving. This is how we were able to quickly address specific challenges faced throughout each project. Specifically, Dust Free PC designer Jason Giddings collaborated closely with Paula and the Diskomp team to ensure the enclosures met exact specifications and operational requirements.
“Half the battle is finding a partner who truly listens to the problem you need to solve, and Dust Free PC excels in this regard,” Paula said. “I would recommend them to anyone.”
While customizing the enclosure for industrial Zebra printers, the Dust Free PC team ensured we met exact operational needs and collaborated closely with safety teams to ensure regulatory compliance. Despite the complexities of dealing with electrical components and water, we strived to demonstrate exceptional professionalism and responsiveness throughout the project.
Outcome
The custom enclosures continue to demonstrate excellent long-term durability and performance, even under heavy daily usage, such as printing thousands of labels. Paula said Dust Free PC was Diskomp’s “success secret,” and explained their teamwork was instrumental in achieving these remarkable results.
“Working with Dust Free PC was a breath of fresh air,” Paula said. She explained that Dust Free PC’s attentive approach and dedication to addressing specific client needs was a highlight of her experience.
In Need Of A Custom Printer Enclosure? Contact Dust Free PC Today!
Dust Free PC is a leading manufacturer of NEMA-rated computer enclosures, printer enclosures and custom solutions, serving industrial markets globally. Is your business in need of custom enclosures? Contact us at 904-739-7201 or email Sales@dustfreepc.com to discuss your needs today!